Why Choose Baycrest Hearing Services Our experienced audiologists have Master’s degrees or Doctor of Audiology (AuD), are registered with the College of Audiologists and Speech Language Pathologists of Ontario, and have a clinical focus in the identification and management of hearing loss. Our clients have a high rate of success with hearing aids and achieving their goals. We work with all hearing aid manufacturers to offer you the best solution at the best price. As a not-for-profit clinic, all proceeds from sales are invested back into the hearing services, research, and education programs we provide to our clients. We offer support, counselling and follow-up care to help our clients successfully manage their hearing loss. We are involved in clinical research investigating the relationship between hearing loss and dementia, and in the development of innovative service delivery models. About Us Our Team Debbie Ostroff Debbie Ostroff received her Master’s degree in Audiology from the University of Ottawa in 2002. She began her career working at The Children’s Hospital of Eastern Ontario in Ottawa before moving to Toronto in 2004, where she worked at North York General Hospital. She currently works at Baycrest Hearing Services, where she has been since 2007. Her main areas of interest are amplification (hearing aids and assistive devices) and aural rehabilitation for elderly clients with cognitive impairment. She has extensive experience in diagnostic audiology, hearing aid fitting procedures and clinical audiology training of students. Brooke Harris Brooke Harris is the newest audiologist with Baycrest Hearing Services. Brooke received her Master’s degree in Audiology from the University of Western Ontario in 2022. She feels fortunate to have had the opportunity to complete her final clinical placement at Baycrest as an audiology student. Brooke started her career as an audiologist in Orillia, Ontario before rejoining the Baycrest Hearing Services team in 2023. She is passionate about providing patient-centered care to support individuals in meeting their hearing healthcare needs and communication goals. Sylvia Ciechanowski Sylvia Ciechanowski is working on her clinical doctorate (AuD), with an anticipated completion date of December 2024. Growing up around a family member with hearing loss, she knows firsthand the impact it can have on daily life and everyone around you. Sylvia holds a Master’s of Science in Audiology from Dalhousie University located in Halifax, Nova Scotia. Driven by her passion to help others, she takes pride in providing patient-centered care and tailoring treatment plans for each patient. Sylvia is passionate about accessibility and inclusion. She works part time as a live captioner, making live content instantly accessible in real time for live events and students. Her desire to help people hear led her to join the Hear the World Foundation and travel to Haiti to help fit hearing aids at the Haiti Deaf Academy and in the community. Teresa Kwok Teresa Kwok is a Communicative Disorders Assistant (CDA) at Baycrest Hearing Services. She completed her Communicative Disorders Assistant Graduate Certificate at Durham College, and has experience working with adults with various communication needs. She works closely with the Audiologists to provide hearing aid and communication support for our patients. She collaborates with patients, caregivers and staff members to optimize patients’ hearing health and experience with using amplification devices. She strives to provide patient-centred care in a safe and welcoming space.